Community Marketing Specialist

Remote, US
Full-TimeRemote, USOther

Job Description

About the RoleWe・€・re looking for a creative, community-driven marketer to grow and engage our audience across social and digital platforms. This role goes beyond posting on social media; you・€・ll shape how our brand shows up, foster advocacy, experiment with non-traditional B2B channels (including Reddit) and emerging platforms showing notable influence within LLM responses. Reporting to the Demand Generation Manager, you・€・ll tie social strategy into larger marketing programs while collaborating on webinars, co-marketing, and influencer partnerships, and crafting content that sparks conversation and builds lasting engagement.

Responsibilities• Manage and grow our presence across LinkedIn, YouTube, Instagram, Facebook, Reddit, and emerging platforms with a focus on engagement and advocacy.

  • Respond to and engage in current and emerging online community spaces that source LLMs (such as Reddit, Quora, etc).
  • Build and nurture influencer and community partnerships; amplify the voices of PIoneers, advocates, and users.
  • Develop and manage the social content calendar, ensuring alignment with brand campaigns and broader marketing programs.
  • Collaborate closely with Growth Marketing to align paid and organic strategies for win-win results.
  • Partner cross-functionally to connect social media to larger programs and to track, measure, and report performance consistently.
  • Monitor cultural and social trends; bring creativity and fun into brand presence through timely, engaging content (e.g. National Days, videos with PIoneers, trending formats).
  • Drive efficiencies by testing new processes, workflows, and AI Tools to boost creativity and output.
  • Support executive social alignment with company pages.
  • Take on projects and vendor management tasks to free up capacity for other Demand Generation initiatives.

Qualifications• 2-4 years of Social Media / Community Engagement experience with proven success in driving engagement.

  • Deep knowledge of LinkedIn, Instagram, YouTube, and Reddit; curiosity about emerging platforms.
  • Experience cultivating and moderating authentic online communities.
  • Familiarity with influencer management and community partnerships.
  • Strong project management and prioritization skills; comfortable juggling multiple campaigns.
  • Analytical mindset with experience reporting on engagement metrics and campaign success.
  • Proficiency with social/content creation tools.

AI-first mindset; curious, willing, and able to leverage AI to boost efficiency, creativity, and results.

  • Collaborative and confident; willing to challenge ideas, disagree respectfully, and commit to team decisions.

This role・€・s day-to-day

In this role, you・€・ll be the bridge between our community, Demand Generation, and Brand. You・€・ll bring creative campaigns to life, keeping engagement high, and ensuring social media is tightly woven into the larger marketing strategy. You・€・ll experiment, iterate, and bring energy and cultural relevance to our community spaces.

A typical day might include

  • Publishing content across platforms and engaging directly with followers, influencers, and community members.
  • Showing up in Reddit threads and building out potential community spaces.
  • Brainstorming new campaign ideas (with Growth Marketing, Brand, and Demand Generation).
  • Partnering with influencers and advocates to co-create content.
  • Checking-in on performance dashboards, and sharing insights across Marketing.
  • Experimenting with AI tools or new formats to improve content and workflow.
  • Spotting cultural trends and quickly translating them to PI-relevant opportunities.

What We・€・re Looking ForWe・€・re seeking someone who is

  • AI-first mindset: Curious and eager to leverage AI tools to boost creativity, efficiency, and output.
  • Beyond posting: Passionate about social media as a strategic growth and engagement lever, not just a publishing channel.
  • Collaborative challenger: Willing to push back when needed, contribute new perspectives, and commit to team decisions.
  • Cross-functional connector: Excited to connect social media strategy to broader marketing programs, campaigns, and emerging platforms.
  • Growth alignment: Partner closely with Growth Marketing to align paid and organic strategies for mutual impact.
  • Trendspotter & culture driver: Bring energy and fun by tracking cultural/social trends, experimenting with formats, and creating content that reflects and engages our PIoneer community.
  • Data-driven partner: Comfortable working with RevOps processes to track, measure, and report results consistently.

PI is headquartered in our amazing Westwood, MA office, but we are also geo-flexible / remote-friendly for candidates with the right fit for our team and organization.

This is a non-exempt, hourly position. The salary range for the role is $65,000 - $75,000 annually.

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate・€・s relevant experience and work location. In addition, this position is eligible for 401k and our generous benefits package (including unlimited PTO!)